Do I need to pay a deposit?
Yes, to secure your spot on an adventure that is beyond 90 days from today, we require a small, non-refundable deposit (usually 10% to 15% of the total adventure cost)at the time of booking.
If you are booking an adventure which departs within 60 days from today, you will be required to pay the deposit to lock in spot and clear the full balance with the next 72 hours from your booking time.
How much is the deposit?
Deposits are usually 10-15% of the total fees and are non-refundable. However, deposits are transferrable up to 60 days before departure. (small admin fee of 7K applicable for each transfer)
What currency options are available?
We currently offer payment only in INR.
What payment methods are available?
For customers in India, we only accept payment via Bank Transfer, UPI, EMIs, Wallets, Debit or Credit Cards.
For customers outside of India, we accept Visa, Mastercard, Maestro/Solo and American Express.
Do you automatically take the payment from my card?
We're unable to take automatic payments from our customers, so you will need to log into our app and make a manual payment.
Can I pay via instalments?
We can arrange a payment plan for you with the final payment due 60 days before departure.
Are there extra fees for paying in instalments?
No. The price is the same whether you pay in a lump sum or in instalments.
Do you charge a booking fee or currency conversion fee?
Experience Co. does not charge any booking fees but we do charge you a conversion fee against US Dollar & Euro.(real time)
Your financial institution may charge a conversion fee if you opt to pay in a currency different to that of the country your account is in.
Some financial institutions may also consider payments to Experience Co. as foreign transactions and charge a fee for this. We recommend that you check with your financial institution about their fees if you have any concerns.
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