Terms and Conditions

Booking Policy
For the purposes of this document reference to “you” or “your” includes all guests in the party. The Beachhouse Project is the ‘Sales Company’. The ‘Operato...
Mon, 1 Aug, 2022 at 2:11 PM
Reservations, Payments & Refund Requests
Your trip will be confirmed after receipt of a non-refundable deposit as detailed in the Summary Booking and Cancellation Terms table. We reserve the right...
Mon, 1 Aug, 2022 at 2:12 PM
Passports, Visas, and other Entry/Exit Requirements
All guests must be in possession of a machine-readable passport valid for 6 months after their trip return date along with applicable visas. Due to governme...
Mon, 1 Aug, 2022 at 2:12 PM
Flight Reservations
Reservations/ Ticketing  Air-inclusive bookings and some intra-trip flights require an additional non-refundable deposit at time of booking which may be up...
Mon, 1 Aug, 2022 at 2:13 PM
Travel Documents
Guests are required to register for their trip at app.theexperience.co. This only takes a few minutes and means we’ll have:  • Your personal details, in...
Mon, 1 Aug, 2022 at 2:14 PM
What’s included in the Trip Price
Accommodation  Special room requests (adjacent, connecting or lowerfloor rooms, as examples) must be made at time of booking. Special room requests are not...
Mon, 1 Aug, 2022 at 2:15 PM
What’s NOT included in the Trip Price
General  Any items and matters not referred to above, including, airfares to and from your destination, air-related taxes and fees (except where specified)...
Mon, 1 Aug, 2022 at 2:16 PM
Booking changes
Name Change  Experience Co. does not charge for name changes or name corrections, however where third-party costs are incurred these will be passed on to t...
Mon, 1 Aug, 2022 at 2:16 PM