How does rooming work?

All our adventures are priced based on sharing a twin room - we feel this enhances your experience. 

If you'd like to upgrade to a single room, you can add this after your deposit payment - Simply reach out to our support team and we'll get you going.

The Preference Form on your app includes a questionnaire about your sleeping habits and other personal preferences. We use these answers to match you up with the most compatible roommate of the same gender.

Most adventures have a limited number of single rooms available as an add on.

If you decide you would like a single room, we recommend adding this to your booking as soon as possible as we only have a limited amount of guaranteed single rooms set aside for each edition. Once those rooms have been allocated, we will have to request an additional single room and there is no guarantee we'll be able to secure one for you. 

We try our best to match residents based on the rooming questions provided, but the person you are sharing with may not always be an ideal match for you. In situations like this, we suggest having a confidential conversation with your Facilitator to evaluate the alternatives.

They may also suggest having a conversation with both parties to see if an amicable resolution can be reached without making anyone involved feel uncomfortable. These conversations aren’t easy and each situation will be unique to the people experiencing it, but we do encourage opening up an honest dialogue so things like this can be resolved asap. 

We will always provide two twin beds in each room unless the hotel doesn't provide twin beds or you are a couple travelling together and you specifically requested to share a bed prior to departure.