If cancellation is made after the final payment is due cancellation fees will apply (see Summary Booking and Cancellation table). Notice of cancellation must be made in writing directly to Experience Co. Please also refer to Experience Co.’s Cancellation Fee Waiver payment.

If a person traveling with friends or family cancels and there is a room change caused by this cancellation (such as a Twin/ Double to Single, or Triple to Twin/Double), charges for the new room type will be the responsibility of the remaining party.

If a guest fails to join the trip on the day of departure, cancellation fees will be 100% (unless the guest notifies us of the delay in advance and joins the trip later at their own expense). Cancellation fees and charges will include any amounts that we have paid or have contractually committed to pay to third parties to deliver your travel arrangements that we cannot reasonably recover (for example payments made or due to airlines and hotels)

You can view our policy here: Cancellation Policy